4 free templates · Operations

Operations dashboard templates for Power BI

Operations pages watch service and throughput: volumes, handling times, service levels and the queues that build up. These templates combine live-style KPI cards with an hourly or daily pattern view and a team table.

Operations templates

Each template downloads as a background image, a theme JSON and a PBIP project; the ones marked with sample data open in Power BI Desktop with bound visuals.

With sample data
Customer Support
Power BI customer support dashboard template: CSAT gauge, response and resolution time KPIs, created vs solved trend, ticket categories and agent table.
Free for commercial use
With sample data
Call Centre Operations
Dark Power BI call centre wallboard template: six live KPI tiles, calls offered vs answered by interval, service-level gauge and agent states.
Free for commercial use
With sample data
Energy Consumption
Power BI energy and sustainability dashboard template: kWh, cost, carbon and intensity KPIs, hourly load, source mix, site vs baseline and load-profile heatmap.
Free for commercial use
With sample data
Solar Generation
Power BI solar PV dashboard template: generation vs expected, performance ratio, inverter availability, typical-day profile, lost energy by cause and revenue.
Free for commercial use

More operations layouts are on the way. Browse all templates or start from a blank page in the Design Studio.

What a operations dashboard should answer

Are we meeting the service level right now and over the week?
When do volumes peak, and are we staffed for it?
Which teams or queues are behind?
What is driving cost or consumption up?

Layout advice

Operations pages are often on a wall screen: use larger type, fewer visuals and put the service-level card where people look first. Hour-by-day patterns read best as a heatmap rather than many lines.

Check any layout with the Design Check in the Design Studio (contrast, grid, gutters), and pick a contrast-checked theme to match.