VizForge team · Staff pick

Support Desk Today — Wall screen

by VizForge team · 5 Nov 2026

For the shift lead: how many tickets are waiting, how long customers wait for a first reply and which queue needs more agents now. Drawn with a minimal header on a 2560×1440 wall-screen page with spacious cards, in the Ledger Navy theme.

Support Desk Today — Wall screen: Power BI report page design preview

Remix in the Design Studio →

Built in your browser. The PBIP carries sample data: the template’s own model when the design started from a template (visuals whose titles match the template’s are bound; the rest export empty, ready for your fields), otherwise the generic sales and operations model with every built-in visual bound by its kind and title. Downloads carry a small “Made with VizForge” mark.

Who the page is for

Cobalto Telecom is a fictional company, so the figures in the preview are placeholders; the titles, layout and colours are what this design contributes.

The layout uses a minimal header on a 2560×1440 wall-screen page with spacious cards. The 6 KPI cards read Open Tickets, First Response (min), Resolved Today, CSAT, Backlog > 48h and Agents Online. Below them sit Tickets by Hour (column chart), Backlog by Queue (bar chart) and SLA Met % (gauge). Filters: Queue.

What’s on the page

Read from the design file itself, so it always matches the download.

Page size: 2560×1440 px
KPI cards: Open Tickets, First Response (min), Resolved Today, CSAT, Backlog > 48h and Agents Online
Charts: Tickets by Hour, Backlog by Queue and SLA Met %
Slicers: Queue
Pages: One page
Theme and fonts: Ledger Navy · Bahnschrift and Segoe UI

Design Check: 100/100

The same deterministic check the Design Studio runs. 85 or more, with every text box at WCAG AA contrast, passes the community quality gate.

Design Check results for Support Desk Today — Wall screen
Check	Points	Result
Grid and alignment	20/20	Every visual slot and card panel is on the 8px grid, inside the page and clear of its neighbours.
Gutters	15/15	All 6 gutters between panels match (40px across).
Text contrast	25/25	All 2 text boxes meet WCAG AA contrast against the background actually behind them.
Minimum text size	15/15	All text is at least 18px, legible when Power BI fits a 2560 × 1440 page to a laptop screen.
Colours vs theme	10/10	Every colour on the page comes from the theme or a tint of it.
Font families	5/5	2 font families (Bahnschrift, Segoe UI): a heading and a body face is plenty.
KPI density	10/10	6 KPI cards, each at least 224 × 112px: room for a value, a label and a comparison.